For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.penacad.com. “Service” refers to the Company’s services accessed via the Site, in which users can enroll in tutoring and college counseling programs. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.
1. Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, address, date of birth, contact information, etc., which you submit to us through the registration process at the Site.
a. Information collected via Technology
In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
b. Information you provide us by registering for an account
2. How We Collect Your Information
We collect several types of information from and about users of our Site and App, including information:
By which you may be personally identified, such as name, postal address, e-mail address, telephone number or ANY OTHER INFORMATION THE SITE OR APP COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW ("Personal Information");
Details of transactions you carry out through our Site or App and of the fulfillment of your orders; That is about you but individually does not identify you; and
About your internet connection, the equipment you use to access our Site or App, and usage details.
We collect this information:
Directly from you when you provide it to us (See: Information You Provide to Us);
Automatically as you navigate through the Site or App (See: Information We Collect Through Automatic Data Collection Technologies). Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; advertising
From third parties, for example, our business partners.
The technologies we use for this automatic data collection may include:
Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of our Site (and our emails) may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that help deliver cookies and permit the Company, for example, to count users who have visited those pages (or opened an email) and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
3. How We Use and Share Information
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
We may use information that we collect about you or that you provide to us:
To present or improve our Site or App and its contents to you;
To provide you with information, products, or services that you request from us or which we feel may interest you;
To respond to your comment or questions, and provide you with customer service;
To monitor Site and App trends and activities;
To provide you notices about your account or your subscription;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To notify you about changes to our Site, App, or any products or services we offer or provide through it; and
Towards any other purpose for which the information is collected.
4. Where We Store Your Data
5. Your Access to Such Information
You can review and change your personal information by logging into the Site or App and visiting your account profile page. You may also contact us at to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
6. How We Protect Information
We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
7. Your Rights Regarding the Use of Your Personal Information
8. Links to Other Websites
10. Contact Us